Our Farmgate Shop is open from 1-4PM both Friday and Sunday.

FAQs

Meat Delivery

Where do you deliver?

Sunshine Coast and Regions
4510, 4516, 4517, 4518, 4551, 4556, 4557, 4558, 4561, 4562, 4564, 4565, 4566, 4567, 4572, 4573, 4575, 4519, 4550, 4552, 4553, 4554, 4555, 4559, 4560, 4563, 4568, 4571, 4570

Brisbane
4000, 4001, 4004, 4005, 4006, 4007, 4008, 4009, 4010, 4011, 4012, 4013, 4014, 4018, 4030, 4031, 4032, 4034, 4035, 4051, 4053, 4054, 4055, 4059, 4060, 4061, 4064, 4065, 4066, 4067, 4068, 4073, 4075, 4101, 4102, 4103, 4104, 4105, 4106, 4107, 4108, 4109, 4111, 4113, 4120, 4121, 4122, 4151, 4152, 4153, 4154, 4155, 4169, 4170, 4171, 4172, 4173, 4174, 4178, 4179

Gold Coast
4208, 4209, 4210, 4211, 4212, 4213, 4214, 4215, 4216, 4217, 4218, 4219, 4220, 4221, 4223, 4224, 4225, 4226, 4227, 4228, 4230, 4207

Toowoomba and surrounds
4306, 4311, 4340, 4342, 4343, 4344, 4345, 4346, 4350, 4352, 4069, 4070, 4370, 4300, 4301, 4303, 4304, 4305, 4306

Scenic Rim, Tamborine
4270, 4270, 4271, 4272, 4275, 4280, 4285, 4310

Northern Rivers NSW
2478, 2479, 2481, 2483, 2484, 2486, 2487, 2488, 2489, 2480

When do you deliver?

Sunshine Coast, Sunshine Coast Regional: Friday

Brisbane: Thursday

Outer Brisbane: Friday

Gold Coast: Thursday

Toowoomba and surrounds: Wednesday

Scenic Rim, Tamborine: Monday

Northern Rivers NSW: Thursday

Do you have an order cut-off time?

Sunshine Coast, Sunshine Coast Regional: Thursday 3PM

Brisbane: Tuesday 9AM

Gold Coast: Tuesday 9AM

Toowoomba and surrounds: Tuesday 9AM (for delivery the following Wednesday)

Scenic Rim, Tamborine: Tuesday 9AM (for delivery the following Monday)

Northern Rivers NSW: Tuesday 9AM

How do you keep my produce frozen on delivery?

We will deliver your beef order to your home in a cold storage box, alongside several re-useable ice packs. This option allows us to deliver your produce to you and leave it on your doorstep, frozen, for up to 12 hours. We will contact you when your order has arrived at your home.

While our boxes provide 12 hours of standing time, it is best to get your meat into your freezer ASAP. 

If you place an order before the cut-off time for one of our delivery days, we will schedule your delivery for the soonest available day. Please specify in your order notes or email us at mushrooms@eastwellfarms.com.au if this does not suit you.

Our delivery drivers will look to place your order out of direct sun, and out of sight from the street. If you have a preference on a delivery location, please specify in your order notes.

Do you have a minimum order value for delivery of meat orders?

Yes.

For orders over $150, we offer delivery for $30.

For orders over $200, we offer delivery for $20. 

For orders over $300, we offer delivery free of charge.

Do I need to be home to receive my produce?

No. Our delivery boxes will keep your meat frozen for up to 12 hours. However, it is best to get your meat into a freezer as soon as possible.

How will I know when my beef has been delivered?

You will receive a text the day of delivery letting you know a timeframe in which your order will be delivered. You will also receive a fulfilment email once delivery has occurred.

Our Meats

Are your cattle vaccinated or treated with chemicals?

No and no – our cattle are as natural as can be. 

Queensland is yet to mandate mRNA vaccinations for cattle. However, should this change, we will not be vaccinating our animals.

Regarding chemicals – Nguni, the breed of cattle we raise here at Eastwell Farms, have a natural resistance to ticks. This means that in spite of the Sunshine Coast’s abundance of ticks, we don’t need to treat our cattle for them. Our cattle receive all their necessary parasitic from their own genetics. They are spray-free, chemical-free, immunisation-free, no-nasties cattle. 

Do your cattle consume any grain?

Our cattle consume absolutely no grain. They are grass-fed all the way through their life. They are not grain-finished. 

We are very happy with the fat coverage our Nguni cattle produce in spite of their grass diet. Finishing an animal on grain is an easy way to add significant fat coverage and intramuscular fat (marbling). However, this is very unhealthy for the animal. A cow’s digestive system is designed to process plants, not grain. The animal becomes uncomfortable when it consumes grain. 

Our cattle are happy and healthy on a 100% grass-fed diet.

Is you meat fresh or frozen?

All our meat products are sold cryovacced and frozen. This allows us to guarantee a 12-month shelf life. 

We have had many, many positive reviews on the quality of our meat. Freezing does not affect the eating quality of our meat.

Our Mushroom Extracts and Tallow

I just placed an order for extracts/tallow. When will my order ship?

We ship on Fridays.

If your order is in by 6AM the morning of, it will ship that same day.

As our business grows, we aim to provide more delivery days. Please advise if your order is urgent, and we will do our best to get it out to you as soon as possible.

Where can I get your mushrooms fresh, not dried?

We’re glad you asked!

Our first suggestion is our to visit our farmgate store and procure your mushies there.

If you live on the Sunshine Coast or in Brisbane, you can add them to an order of beef, or buy enough mushroom to hit our minimum order value – $100. 

Alternatively, you can find us at the Yandina Country Markets every Saturday morning from 6AM-12PM. We always have fresh lion’s mane here. We are also at the Kin Kin Markets, that of which happens on the first Sunday of every month from 8AM-12PM. 

Do you sell any other medicinal mushrooms?

We currently sell Lion’s Mane (Hericium erinaceus) mushrooms, Reishi (Ganoderma steyaertanum), Shiitake (Lentinula edodes) and Turkey Tail (Trametes versicolor).

We have plans to add Cordyceps (Cordyceps militaris) in future, as well as another fungi which we're keeping under wraps...

Jump on our newsletter, Instagram, or Facebook to stay updated with these additions!

How many lion's mane capsules should I take per day?

Unfortunately, as we are not licensed health professionals, we cannot provide any recommendations on dosage for our medicinal mushrooms. 

We recommend doing your own research in this space – there is plenty of information available online. 

Subscriptions

Discounts aren't automatically applying at checkout. Why is this?

As it stands, the software we use for managing subscriptions does not allow certain discount types to apply to subscriptions.

Fear not! All subscriptions over $200 will have a free 500g packet of mince added with each recurrence of your subscription. This will not display at checkout. We handle this ourselves.

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.